Question 1

Procedure for Accident Reporting/Claiming

AloRide · Accepted Answer

Please ignore this in case you choose to do Private Settlement.

Go to IDAC at 1007 Bukit Merah Lane 3, Singapore 159721 to do Accident Report (8:30am - 5:30pm, Monday - Friday. Contact: +65 6898 0055). You can fill this pre-stamped sketch form to save your time there.
If there was injury in the accident, file a traffic accident report at any police station or online HERE.
IDAC will record accident facts, including vehicle photos/conditions and send the information to NTUC Income - our insurer.
Insurance companies representing both of you and the 3rd party will check the facts and negotiate for damage payment. This process normally takes 3-12 months.
In the meantime, AloRide will withhold the excess amount (S$1,500 to S$3000) at the accident time, in order to cover for future claim from NTUC Income.

Question 2

Procedure for Accident Reporting/Claiming

AloRide · Accepted Answer

Please ignore this in case you choose to do Private Settlement.

Go to IDAC at 1007 Bukit Merah Lane 3, Singapore 159721 to do Accident Report (8:30am - 5:30pm, Monday - Friday. Contact: +65 6898 0055). You can fill this pre-stamped sketch form to save your time there.
If there was injury in the accident, file a traffic accident report at any police station or online HERE.
IDAC will record accident facts, including vehicle photos/conditions and send the information to NTUC Income - our insurer.
Insurance companies representing both of you and the 3rd party will check the facts and negotiate for damage payment. This process normally takes 3-12 months.
In the meantime, AloRide will withhold the excess amount (S$1,500 to S$3000) at the accident time, in order to cover for future claim from NTUC Income.