Hotline +65 3159 1188

Whatsapp  +65 8700 4424       Collection: Mon-Sat 10am-6pm

Call me back

    Procedure for Accident Reporting/Claiming

    Procedure for Accident Reporting/Claiming

    Please ignore this in case you choose to do Private Settlement.

    1. Go to IDAC at 1007 Bukit Merah Lane 3, Singapore 159721 to do Accident Report (8:30am – 5:30pm, Monday – Friday. Contact: +65 6898 0055). You can fill this pre-stamped sketch form to save your time there.
    2. If there was injury in the accident, file a traffic accident report at any police station or online HERE.
    3. IDAC will record accident facts, including vehicle photos/conditions and send the information to NTUC Income – our insurer.
    4. Insurance companies representing both of you and the 3rd party will check the facts and negotiate for damage payment. This process normally takes 3-12 months.
    5. In the meantime, AloRide will withhold the excess amount (S$1,500 to S$3000) at the accident time, in order to cover for future claim from NTUC Income.